Refund & Return Policy

1. Return Window

Customers may initiate a return within 7 days from delivery for damaged, defective or wrong items.

2. Eligibility Conditions

To be eligible for a return or replacement, the item must be unused, in its original packaging, with all tags and accessories intact. Proof of purchase and clear photographs/videos of the defect or damage are required.

3. How to Request a Return

To start a return, email us at [email protected] with your Order ID, details of the defect, and photos/video. Our customer care team will review and guide you through the return process.

4. Refund Processing

Once the returned item is received and inspected, approved refunds are initiated back to the original payment method within 5–7 business days.